Research completed in 2021 confirmed that Brazil has the dubious distinction of being a global leader in unwanted calls, with more than one unwanted call received per person per day. According to a survey carried out by Harris Poll and True caller, there are more than 10 billion unwanted calls received every month in our country.
This scenario has caused people to change their attitude towards voice calls and answer their phones with less frequency. This trend will cause significant effects over the long term, eliminating the sense of connection provided through the sound of the caller’s voice seen in the traditional channels used within the telecommunications sector.
In order to regain customers’ confidence in telecommunications calls and encourage them to once again begin answering their phones, Cleartech’s Stir Shaken platform, which was developed in partnership with Neustar, is a complete, innovative package that is able to keep up with the latest technological developments, guaranteeing sustainable results over the medium and long term.
• Companies and end users benefit from optimized simplicity and the possibility of being identified in each call, regardless of the installation of an application on user’s end;
• Authentication of sourced calls, guaranteeing the authenticity of the number used to make the call;
• Platform for monitoring, managing, controlling and identifying potential robocalls, creating a score model for each phone number using Artificial Intelligence and Machine Learning technology;
• Alternatives to providing “proof of life” or information on whether the number is currently active or not, using official information and technology to address the trend towards calls being answered and then quickly disconnected;
• Ability to maintain and develop tools, staying up to date with alternative mechanisms that may be created within the market as a means of circumventing rules or standards for best practices in the sector.
Are you interested in learning more about Cleartech? Get in touch with us today. (Direct towards contact page). We will be happy to share our experiences, seeking to better understand your needs and provide your business with the ideal solution.